23 connectors. Plus any REST API. Plus any MCP server.
Quincer's agent acts. It writes to your CRM, books in your calendar, posts in your channels, picks up the phone, replies to Instagram DMs — and when we don't ship the connector you need, it calls your REST API on the visitor's own verified credentials. No code.
CRM
Every conversation, contact, BANT score, and note flows into your pipeline in real time. Auto-retry on failure — nothing is lost.
Contacts, deals, and activity logging straight from the chat. Same retry-on-failure guarantees as HubSpot.
Calendar & email
Book meetings in-chat, send the follow-up the second the conversation ends, and answer email inbound the same way the widget does — with the same persona.
3 tools: list event types, show availability, generate one-click booking links. Qualified leads pick a slot inside the chat.
Send follow-ups, watch the inbox (Scale), and offer real Google Calendar slots in-chat. One OAuth flow covers email + calendar.
Outlook inbox + Outlook Calendar tools. The agent checks availability, creates events, cancels and lists meetings.
Knowledge
Pull docs straight from cloud storage so the agent answers from the latest version — not last quarter's PDF.
Index folders and documents; the knowledge base refreshes on the sync cron.
Same indexing flow as Drive, on OneDrive. Pulls from Personal or Business tenants.
Team messaging & handoff
Hot conversation? The agent pages your team with the full transcript and BANT or intake score. Tap Take Over — your replies stream straight to the visitor.
4 tools: post message, DM, escalate with threaded replies, post conversation summary. Plus /quincer slash commands.
Channel-first linking, settings dialog parity with Slack. Posts threads, hands off live conversations, app package downloadable from the connect dialog.
Bot-token connection. Same takeover model as Slack and Teams — your replies route straight to the visitor.
Social inbox
DMs + comment replies across Meta. The same persona handles a Facebook DM, an Instagram comment, and a WhatsApp message — and pivots negative public comments to a private DM via the Private Reply API.
DMs + Page comment replies. Negative comments get a Private Reply API DM pivot instead of a public thread.
DMs + comment replies on the brand's IG account. Same persona as web chat.
DMs with pre-approved Message Templates for the 24-hour reply window. Quincer picks the right template based on intent.
Lead enrichment
When a visitor leaves an email, Quincer enriches it before the lead even lands in your CRM. Your reps walk into the call already knowing the company.
4 tools: enrich person, enrich company, search people, search companies.
5 tools: enrich contact, enrich company, search contacts, search companies, intent signals. Credential-based today; OAuth on the roadmap.
Voice & phone
The same agent, spoken out loud — or over the phone. Caller-ID memory recognizes repeat callers across sessions.
AI assistants
Bolt on third-party AI assistants the agent can hand work off to, or invoke directly.
Managed AI-assistant integration. The agent can hand off browsing-style tasks to an OpenClaw run and return the result.
Managed connector for Perplexity Computer's research and computer-use capabilities.
Custom & extensible — point the agent at anything
The point of an agent is that it acts. If we don't ship a connector for the thing you need, the agent can still call it — your REST API, an MCP server, a Zapier zap. With the visitor's verified identity, securely, when you need it.
Connect Quincer to 7,000+ Zapier apps via Zapier's MCP endpoint. The same MCP plumbing as BYO above — registered as a managed connector for the convenience.
Don't see what you need? Connect it yourself.
Custom REST Tools draft themselves with AI, run on the visitor's auth, and ship with SSRF hardening. Bring Your Own MCP adds any vendor's tools — Jira, GitHub, your own — in one click.